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Privacy Policy

1. Information Collection

We may collect information such as your name, phone number, email address, and delivery address when you place an order or contact our support team. This information is used only for providing our services.

2. Order Processing

Your information is used to process orders, coordinate delivery, respond to inquiries, and provide customer support when required.

3. Cash on Delivery (COD)

We currently offer Cash on Delivery (COD) as our payment method. We do not collect or store online card or digital payment information through our website.

4. Information Security

We use reasonable administrative and technical measures to help protect your personal information from unauthorized access, use, or disclosure.

5. Communication

We may contact you regarding your order, delivery, customer support requests, or important service-related updates.

6. Cookies

Our website may use cookies to improve functionality, remember user preferences, and enhance your browsing experience.

7. Third-Party Services

We may share limited information with delivery or service partners only when necessary to complete your order or provide customer support.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting our customer support team, subject to applicable laws.

9. Data Retention

Personal information is retained only for as long as necessary for operational, customer service, and legal purposes.

10. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which our business operates.

11. Policy Updates

We may update this Privacy Policy from time to time. Revised versions will be posted on this page with the updated effective date.

12. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact our customer support team.

Terms & Conditions

1. Acceptance of Terms

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our services.

2. Eligibility

You must be at least 18 years of age or use this website under the supervision of a parent or legal guardian.

3. Orders & Acceptance

All orders are subject to product availability and verification. We reserve the right to accept, decline, or cancel any order where permitted by applicable law.

4. Payment Method

We currently offer Cash on Delivery (COD) as the available payment method. Online payments, credit cards, debit cards, and digital wallets are not accepted through our website.

5. Pricing & Availability

Product prices, descriptions, and availability may change without prior notice. We make reasonable efforts to keep all information accurate and up to date.

6. Shipping & Delivery

Delivery times are estimates only and may vary depending on location, courier operations, weather conditions, or other circumstances beyond our reasonable control.

7. Returns & Refunds

Eligible returns and refunds are handled in accordance with our Returns & Refunds Policy. Please review the policy before placing your order.

8. Order Cancellation

Orders may be cancelled before dispatch. Once an order has been shipped, cancellation requests may no longer be accepted.

9. User Responsibilities

You are responsible for providing accurate contact and delivery information and for using this website in compliance with applicable laws.

10. Intellectual Property

All website content, including text, images, graphics, logos, and other materials, is protected by applicable intellectual property laws and may not be copied, reproduced, or distributed without prior permission.

11. Limitation of Liability

To the extent permitted by applicable law, we shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or services.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which our business operates.

13. Contact & Support

If you have any questions regarding these Terms & Conditions, please contact our customer support team for assistance.

Returns & Refunds

1. Return Eligibility

Eligible products may be returned within 7–14 days from the date of delivery, provided they are unused, undamaged, and returned with their original packaging and accessories.

2. Return Approval

All return requests are subject to review and approval. Returned products must satisfy our return eligibility requirements before further processing.

3. Non-Returnable Items

• Gift cards and digital products
• Perishable goods
• Opened personal care or hygiene products
• Customized or personalized products
• Final sale or clearance items

4. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact our customer support team as soon as reasonably possible after delivery.

5. Return Process

To request a return, contact our support team with your order details and the reason for the return. Return instructions will be provided after approval.

6. Inspection Process

All returned products are inspected upon receipt. Refunds, replacements, or exchanges are processed only after successful inspection.

7. Refund Processing

Approved refunds are generally processed within 7–10 business days. As we currently accept Cash on Delivery (COD) only, refund arrangements will be communicated by our support team where applicable.

8. Shipping Charges

Delivery charges are generally non-refundable unless the return is due to an incorrect, damaged, or defective product.

9. Exchange Requests

Eligible products may be exchanged subject to stock availability and compliance with our return policy.

10. Governing Law

This Returns & Refunds Policy shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which our business operates.

11. Contact & Support

For questions regarding returns, refunds, or exchanges, please contact our customer support team for assistance.